Frequently asked questions (FAQs)

Q: Who is MetLife Assurance?
A: MetLife Assurance is a UK insurance company authorised by the Financial Services Authority, providing bulk annuity solutions for pension schemes.
We are well-capitalised and rated A+ by Standard & Poor’s1. Our team of pension, investment and actuarial experts is dedicated to delivering client-focused solutions backed by our financial strength and combined with a high level of customer service and care.
Our team helps transform uncertainty into security through risk assessment, mitigation and transfer. We understand the importance of finding the right solution for each client, and take a consultative approach to help meet your risk management and financial goals.
1 Rated A+ by Standard & Poor’s for financial strength as of 26 February, 2009
Q: Is MetLife Assurance a financially strong organisation?
A: Yes. MetLife Assurance’s ability to offer financial security is one of our greatest strengths, and maintaining that strength is among our highest priorities. We recognise that insurance guarantees are backed by the financial strength and sustainability of the provider – our organisation is well capitalised, and rated A+ by Standard & Poor’s1.
1 Rated A+ by Standard & Poor’s for financial strength as of 26 February, 2009
Q: What solutions does MetLife Assurance offer?
A: We offer a range of pension risk transfer solutions including full and partial buyout, full and partial buy-in, reinsurance and other customised solutions. We tailor our approach to the particular pension risk transfer needs and financial objectives of each client. Please click here for more about our solutions.
Q: How will MetLife Assurance administer pensions?
A: MetLife Assurance has a long-term arrangement with Jardine Lloyd Thompson (JLT) to provide pension administration services on our behalf.
Q: Who is Jardine Lloyd Thompson?
A: Jardine Lloyd Thompson (JLT) is a major provider of employee benefit administration services and related consultancy advice, and administers pensions on behalf of MetLife Assurance. Its software, administration and pensioner payroll services already play a part in the servicing of over 4 million members in the United Kingdom. JLT is dedicated to delivering service excellence.

If your question is not answered above, please contact us.

My MetLife

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Useful Information

There is a variety of information available online which may be helpful for your reference. To assist you we have provided links to some of those resources below.

Click here

Events Calendar

Members of the MetLife Assurance team frequently speak at and participate in industry conferences and other forums. We encourage you to engage in these industry events and visit our stand – or attend our presentations or panel discussions. We welcome the opportunity to speak with you and share our perspectives in pension risk management.

2010 Calendar.

Contact Us

MetLife Assurance is committed to helping clients and their advisers meet their unique pension risk transfer needs and financial goals. Our team takes a consultative and solutions-oriented approach, to help develop the right approach for you.

For more information on how we can help you tailor the right solution


Trustee Survey

Trustee Survey

See recent trustee opinions on pensions buyouts.