Scheme Members and Policyholders

Service and Solutions You Can Trust
Pensioners
Ready to retire, or retired already? Find out what we can do for you.
Deferred and
active members
Are you a scheme member? See how MetLife Assurance is relevant to you.
Customer service team
Need to ask something about your scheme or benefits? We’re on hand to help.

Scheme members and Policyholders


What happens after a scheme is bought out?
If your pension scheme trustees have secured your benefits with us, and you are currently a member of an occupational pension scheme or if you’ve retired already and receive a pension from a previous employer’s pension scheme then MetLife Assurance are the people who will provide you with your pension income. As a policyholder of MetLife Assurance, your pension benefit has been secured through the purchase of an annuity with a UK regulated insurance company regulated by the Financial Services Authority.

Use this section to find out more about who we are and how we’re here to help you. For any technical terms, we’ve provided a definition in our glossary. If you’ve got any questions, take a look at our FAQs, or contact our dedicated customer service team.

My MetLife

For quick access to your 5 favourite or most used sections, click on My MetLife wherever you see it.

Useful Information

There is a variety of information available online which may be helpful for your reference. To assist you we have provided links to some of those resources below.

Click here

Events Calendar

Members of the MetLife Assurance team frequently speak at and participate in industry conferences and other forums. We encourage you to engage in these industry events and visit our stand – or attend our presentations or panel discussions. We welcome the opportunity to speak with you and share our perspectives in pension risk management.

2010 Calendar.

Contact Us

MetLife Assurance is committed to helping clients and their advisers meet their unique pension risk transfer needs and financial goals. Our team takes a consultative and solutions-oriented approach, to help develop the right approach for you.

For more information on how we can help you tailor the right solution


Treating Customers Fairly

Treating Customers Fairly

See how treating customers fairly is a fundamental part of all our activities.