Deferred and active members

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As a policyholder of MetLife Assurance, some or all of your future pension benefit has been secured through the purchase of a deferred annuity with a UK insurance company regulated by the Financial Services Authority.

This means that MetLife Assurance has assumed responsibility for some or all of your pension payment(as notified to us by the trustees of your pensions scheme) on your retirement from the trustees of your occupational pension scheme, and will continue to make these payments for your lifetime and cover any benefits due to certain qualifying dependants.

We understand that financial security will be a key concern for you as you approach retirement and so to assist with any questions you may have, we have put together some relevant FAQs.

Through our customer service team, MetLife Assurance is dedicated to delivering a high level of service and customer care. We have provided contact details for this team, should you have any enquiries about your upcoming benefits or have any suggestions on how we could improve our service.

You will also find links to other useful information and forms that may help you on your approach to retirement. MetLife Assurance’s ability to offer financial security is one of our greatest strengths. We are committed to safeguarding your future benefits and ensuring that you are kept up to date with any changes as they occur.

My MetLife

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Useful Information

There is a variety of information available online which may be helpful for your reference. To assist you we have provided links to some of those resources below.

Click here

Events Calendar

Members of the MetLife Assurance team frequently speak at and participate in industry conferences and other forums. We encourage you to engage in these industry events and visit our stand – or attend our presentations or panel discussions. We welcome the opportunity to speak with you and share our perspectives in pension risk management.

2010 Calendar.

Contact Us

MetLife Assurance is committed to helping clients and their advisers meet their unique pension risk transfer needs and financial goals. Our team takes a consultative and solutions-oriented approach, to help develop the right approach for you.

For more information on how we can help you tailor the right solution


Treating Customers Fairly

Treating Customers Fairly

See how treating customers fairly is a fundamental part of all our activities.